You should get your booking voucher within five minutes of confirming your transfer. If you haven´t, check your spam or junk folder.
Add book@yellowfishtransfer.com to your contacts list.
If you still don´t have it, contact us and we’ll check your email address.
Yes! If you inform us at least 48 hours before your transfer.
No. You can cancel free of charge up to 24 hours before your transfer.
Yes. Except at the airport where we use designated pickup/drop-off points.
Yes, subject to a fee if arranged in advance.
No hidden fees. Children under 12 must legally use them.
Yes. Transfers are charged per seat.
No. All transfers are completely private.
Yes, if declared in advance during booking.
No extra charge if informed at least 24h in advance.
Drivers collect full payment where possible, otherwise per trip.
You receive a discount on every tenth transfer.
Turn left in arrivals hall. Driver waits near shuttle desk wearing yellow polo.
No. Every passenger must have a seat and seatbelt by law.
We prefer no food or drinks except small snacks and water.
Yes. No hidden motorway or toll fees.
No. We monitor flight arrival times.
If we don’t hear within an hour, we classify as no-show.
Drivers are always on time and monitor flights.
Only 220 metres from Faro Airport arrivals.
Yes. Modern, safe, air-conditioned vehicles with child seats available.
Possible if on route and driver availability allows.
